Providing a Better Customer Service
On October 18 Ann Parham hosted a roundtable discussion at the 2017 Annual Conference Reinvented hosted by the Texas Self Storage Association. This peer-to-peer discussion was titled, “It’s the Little...
Why it’s Time to Invest in the Self Storage Industry
Believe it or not, one of the best investment opportunities over the past couple of years have come from outside the typical real estate property, apartment complex, or high rise...
Ann Parham Speaks to TSSA on ‘Best Practices for Small to Medium Operators’
CEO Ann Parham of Learn Self Storage recently spoke at the Texas Self Storage Association‘s luncheon on the best practices for small to medium operators. During this meeting, Ann Parham...
Tips on Self Storage Financing
Self storage businesses are a hot commodity right now, and they are the dream of any new-age industrialist. They seem like an attainable business to run and maintain, but just...
Self Storage Design Trends
The world of self storage is always changing. To keep up, the design of your facility needs to follow the current trends of self storage design or maybe even stay...
Top 10 Customer Complaints
Wouldn’t it be great if a business ran perfectly and we never heard a complaint from a single customer? Unfortunately, we’re dealing with human beings, not robots. It is a...
Self Storage Managers
From “Mom & Pop” operations to Real Estate Investment Trusts (REIT) the self storage industry has changed dramatically. So have the characteristics of the individuals that staff our facilities. When...
A Rental Rate Increase Perspective
Wouldn’t life be easier if we could just make our rents a little bit lower than everyone else in town? Leasing would be a piece of cake and the facility...
The Importance of Audits, Because Trust Is Not Enough
Let it be said that 99% of self storages managers are honest, good-hearted, hard working people. And, as much as you want to trust your management teams, audits are a...
Self Storage Industry Pro Tips
The late Mike Parham, former CEO of The Parham Group and president of Noah’s Ark Development, was honored with a prominent feature in the November 2014 edition of Mini-Storage Messenger....
Award-Winning Self Storage
We’re proud to report that Mini-Storage Messenger has named our work, for the second year in a row, the Self Storage Facility of the Year. Learn more
