What are our customers

Who Are Our Customers?

For several decades now, it seems that most self storage properties were developed based on the principal that “if you build it they will come.” Unfortunately, those days of finding...

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Should I build or buy self storage

Build VS. Buy

The level of a person’s knowledge and expertise combined with their financial resources is most often the deciding factor in whether they build or buy a self storage property. This...

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Boat and RV storage

Building Boat & RV Storage

As the economy recovers, the American public enjoys more disposable income, and many have taken to the road and water for recreation. At the same time, most communities have restrictions...

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top 10 client complaints

Top 10 Customer Complaints

Wouldn’t it be great if a business ran perfectly and we never heard a complaint from a single customer? Unfortunately, we’re dealing with human beings, not robots. It is a...

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self storage managers

Self Storage Managers

From “Mom & Pop” operations to Real Estate Investment Trusts (REIT) the self storage industry has changed dramatically. So have the characteristics of the individuals that staff our facilities. When...

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site design

Site Design and Unit Mix – Two Great Hits

You have probably seen those infomercials selling the “best of the ’70s and ’80s” music collection. If you pause to listen to some of the hits being advertised, it’s probably...

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